SHIPPING POLICY

ORDER PROCESSING:

AFTER PLACING AN ORDER WITH US PLEASE ALLOW 24 HOURS FOR ORDER PROCESSING, PENDING PRODUCT AVAILABILITY AND PAYMENT VERIFICATION. ONCE AN ORDER HAS BEEN PLACED, IT CANNOT BE MODIFIED OR CANCELLED. PLEASE CONFIRM THAT ALL ORDER DETAILS ARE CORRECT BEFORE COMPLETING THE CHECKOUT PROCESS. WHYTE LONDON DOES NOT SHIP ON WEEKENDS OR MAJOR HOLIDAYS. ALL ORDERS SHIP FROM AHMEDABAD, INDIA.

YOU WILL RECEIVE AN AUTOMATIC CONFIRMATION EMAIL ONCE YOUR ORDER HAS BEEN PLACED. IF YOU DO NOT SEE THE ORDER CONFIRMATION WITHIN A FEW MINUTES OF ORDERING, PLEASE CHECK YOUR SPAM EMAIL FOLDER. IF YOU STILL DO NOT SEE THE ORDER CONFIRMATION KINDLY EMAIL YOUR PRODUCT NAME, PRODUCT SIZE, AND YOUR WHYTE ORDER NUMBER TO SUPPORT@WHYTESTORE.COM ALLOW US 24 HOURS TO ACT AND RESPOND TO YOUR QUERY. 

DUE TO HIGH DEMAND, ITEMS MAY BECOME UNAVAILABLE EVEN AFTER AN ORDER HAS BEEN PLACED. IN THIS CASE, A REFUND WILL BE ISSUED TO THE ORIGINAL PAYMENT METHOD OR BY CHECK MAILED TO THE ADDRESS LISTED FOR THE ORDER FOR THE AMOUNT INITIALLY PAID. FOR REFUNDS ISSUED TO THE ORIGINAL PAYMENT METHOD, PLEASE ALLOW 5-10 BUSINESS DAYS FOR THE REFUND TO APPEAR ON YOUR BANK STATEMENT.

ALL ORDERS ARE REVIEWED BY OUR SECURITY TEAM AND CAN BE CANCELLED BY WHYTE LONDON AT ANY TIME.

ONCE YOUR ORDER HAS BEEN PROCESSED BY OUR FULFILLMENTS TEAM, YOU WILL RECEIVE A SHIPPING CONFIRMATION EMAIL WITH TRACKING INFORMATION ENCLOSED.

ORDERS MAY EXPERIENCE SHIPPING DELAYS DURING SPECIAL RELEASES, MAJOR HOLIDAYS, AND MARKDOWN PERIODS.


SHIPPING METHODS:

FOR ORDERS WITHIN INDIA, WHYTE LONDON OFFERS COMPLIMENTARY 3-5 DAY STANDARD SHIPPING.



INTERNATIONAL SHIPPING:

WHYTE LONDON OFFERS worldwide SHIPPING. DELIVERY DUTIES AND FEES ARE DEPENDENT ON SHIPPING LOCATION. REACH OUT TO SUPPORT@WHYTESTORE.COM WITH ANY QUESTIONS ABOUT INTERNATIONAL SHIPPING ABILITIES.

ALL INTERNATIONAL ORDERS WILL BE SHIPPED VIA DHL EXPRESS/UPS/COURIERVIA. SHIPPING TIMES ARE NOT GUARANTEED AND DO NOT ACCOUNT FOR THE 24 HOUR ORDER PROCESSING WINDOW.


PLEASE CONTACT YOUR LOCAL CUSTOMS OFFICE FOR ASSISTANCE WITH ESTIMATING ADDITIONAL COSTS.



Please NOTE THAT WHYTE LONDON OBSERVES THE FOLLOWING HOLIDAYS:

INDEPENDENCE DAY
DIWALI
NEW YEAR'S DAY
CHRISTMAS EVE
CHRISTMAS


LOST PACKAGES:

PLEASE NOTE THAT ONCE PROOF OF DELIVERY IS ATTACHED TO A TRACKING NUMBER, WHYTE is IS NOT RESPONSIBLE FOR LOST, DAMAGED, OR STOLEN ITEMS. ALL RISKS ARE ASSUMED BY THE COURIER.

IF YOU HAVE ANY ADDITIONAL QUESTIONS OR REQUIRE FURTHER ASSISTANCE, PLEASE CONTACT SUPPORT@WHYTESTORE.COM



FINAL SALE ITEMS:

DURING ANY SALE/PROMOTION PERIOD, ALL SALES ARE FINAL. WHTYE LONDON RESERVES THE RIGHT TO EXTEND, MODIFY, OR DISCONTINUE MARKDOWNS AT ANY TIME WITHOUT NOTICE. NO ADJUSTMENTS WILL BE MADE FOR YOUR PURCHASES IF WHYTE LONDON LOWERS THE PRICE OF AN ITEM YOU HAVE ALREADY PURCHASED.

 

IF YOU HAVE ANY QUESTIONS OR CONCERNS, PLEASE FEEL FREE TO REACH OUT TO OUR CUSTOMER SUPPORT TEAM FOR ASSISTANCE.